Otava experienced a minor incident on July 30, 2025 affecting OTAVA Shared Cloud, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
OTAVA Shared Cloud
Update timeline
- identified Jul 30, 2025, 11:29 PM UTC
Type: Service Outage Service Impacting: Yes – Access to vCloud Director is currently unavailable. Description: OTAVA® engineers are currently investigating an unexpected outage impacting vCloud Director (VCD). Access to the VCD portal is unavailable at this time. The team is working to identify the root cause and restore service as quickly as possible. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3
- resolved Jul 31, 2025, 12:36 AM UTC
This incident has been resolved.