Orum experienced a notice incident on August 29, 2025, lasting 9d 22h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 29, 2025, 09:22 PM UTC
Update on Salesforce ↔ Salesloft news, Orum is unaffected No action needed — Orum remains fully functional Dear Orum customer, You may have seen reports that due to a recent OAuth incident reported by Salesloft. In an abundance of caution, Salesforce has disconnected its integration with Salesloft. We want to reassure you that this does not affect Orum or your data. What’s unchanged Your Orum ↔ Salesloft integration continues to work as expected What you might notice If you use both Salesloft and Salesforce together, you may see errors related to Salesforce’s disabled connection with Salesloft. These errors stem from the Salesforce–Salesloft side, not Orum. If you need to adjust your workflow, Orum offers multiple integrations across all plans. Your dedicated CSM or our support team can help you set up another integration to ensure your team keeps running smoothly. We’re actively monitoring the situation and will share any meaningful updates. If you have questions or encounter issues, please reach out to support directly in the platform or your dedicated CSM and we’ll help quickly. Thank you for your partnership, The Orum Team Link to the SalesLoft wbsite announcement -- https://trust.salesloft.com/?uid=Drift%2FSalesforce+Security+Notification
- resolved Sep 08, 2025, 07:43 PM UTC
This alert message which was published for customer knowledge has been removed