Oregon State University incident

Outlook Issues

Resolved after 19 minutes, affecting Email, on April 23, 2019.

resolved Apr 23, 2019, 04:15 PM UTC

This issue has been resolved and all impacted customers should be able to connect with Outlook now.

Started
Apr 23, 2019, 03:56 PM UTC
Resolved
Apr 23, 2019, 04:15 PM UTC
Duration
19m
Detected by Pingoru
Apr 23, 2019, 03:56 PM UTC

Affected components

Email

Update timeline

  1. investigating Apr 23, 2019, 03:56 PM UTC

    Beginning 8:27am the Service Desk has received reports of issues with Outlook connecting to the Exchange server. Not all customers are impacted. Outlook Web App (exmail.oregonstate.edu) is working.

  2. investigating Apr 23, 2019, 04:07 PM UTC

    As of about 8:54am, we are receiving reports that impacted customers are able to connect to the server. We are still investigating the issue.

  3. resolved Apr 23, 2019, 04:15 PM UTC

    This issue has been resolved and all impacted customers should be able to connect with Outlook now.

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