Oregon State University incident

Box sign on error

Resolved after 1 hour 18 minutes, affecting Box, on August 13, 2019.

resolved Aug 13, 2019, 08:12 PM UTC

Resolved - From approximately 11:35am Pacific to 12:10pm Pacific, users may have seen intermittent errors when logging in to Box using single sign-on. The issue has been resolved and no further impact has been observed.

Started
Aug 13, 2019, 06:54 PM UTC
Resolved
Aug 13, 2019, 08:12 PM UTC
Duration
1h 18m
Detected by Pingoru
Aug 13, 2019, 06:54 PM UTC

Affected components

Box

Update timeline

  1. investigating Aug 13, 2019, 06:54 PM UTC

    We are receiving reports of intermittent issues with login to the box.oregonstate.edu website.

  2. resolved Aug 13, 2019, 08:12 PM UTC

    Resolved - From approximately 11:35am Pacific to 12:10pm Pacific, users may have seen intermittent errors when logging in to Box using single sign-on. The issue has been resolved and no further impact has been observed.

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