Resolved after 1 hour 53 minutes, affecting Email, on August 23, 2019.
At 12:25pm, we finished cycling all of the proxy servers for Exchange. Customers should not experience any more Outlook disconnects unless another server starts showing errors. We are continuing to work with the vendor to determine root cause.
Affected components
Update timeline
- investigating Aug 23, 2019, 05:41 PM UTC
We are experiencing intermittent connection and slowness issues with Microsoft Outlook. A case has been opened with the vendor. Customers may use Outlook Web App at https://exmail.oregonstate.edu/owa as a work-around.
- resolved Aug 23, 2019, 07:34 PM UTC
At 12:25pm, we finished cycling all of the proxy servers for Exchange. Customers should not experience any more Outlook disconnects unless another server starts showing errors. We are continuing to work with the vendor to determine root cause.
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