Resolved after 3 days 4 hours, affecting Email, on August 27, 2019.
We are still working with the vendor to determine the root cause for this intermittent issue. For now, services are operational.
Affected components
Update timeline
- investigating Aug 27, 2019, 05:17 PM UTC
We have received some reports this morning of intermittent connectivity and slowness issues with Microsoft Outlook.
- investigating Aug 27, 2019, 10:49 PM UTC
The last reported issue today was at about 11:20am. This issue is still under investigation. The vendor has provided some suggested steps which we will take action on tonight during a maintenance window.
- investigating Aug 29, 2019, 06:06 PM UTC
We are still investigating this issue with the vendor. This is an intermittent, ongoing issue. Users may experience issues when first opening Outlook and in some cases may need to restart Outlook.
- investigating Aug 30, 2019, 09:32 PM UTC
We are still working with the vendor to determine the root cause for this intermittent issue. For now, services are operational.
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