Oregon State University incident

Email Delays

Resolved after 8 days 4 hours, affecting Email, on January 8, 2020.

resolved Jan 16, 2020, 11:16 PM UTC

Issues related to delayed email delivery affecting a small number of users have been resolved.

Started
Jan 08, 2020, 07:00 PM UTC
Resolved
Jan 16, 2020, 11:16 PM UTC
Duration
8d 4h
Detected by Pingoru
Jan 08, 2020, 07:00 PM UTC

Affected components

Email

Update timeline

  1. investigating Jan 08, 2020, 07:00 PM UTC

    We are aware that users are experiencing sporadic delays in email delivery — via all mail systems including Outlook and Gmail — and are currently investigating the issue.

  2. identified Jan 10, 2020, 08:10 PM UTC

    This issue is currently only impacting a small number of email messages for Gmail users - some emails are seeing delays. We are continuing to investigate this issue and will update again when we know more.

  3. resolved Jan 16, 2020, 11:16 PM UTC

    Issues related to delayed email delivery affecting a small number of users have been resolved.

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