Resolved after 1 hour 18 minutes, affecting Box, on February 12, 2020.
Box has validated that all affected services are recovered at this time. Box is continuing to monitor for any additional impact.
Affected components
Update timeline
- investigating Feb 12, 2020, 09:40 PM UTC
Box has reported an issue with login sessions. Users are being logged out of Box unexpectedly. The problem is being investigating and more information will be provided as soon as possible. Based on reports within OSU, this issue is impacting some but not all users. For details, please see: https://status.box.com/ This message will be updated when the service disruption has been resolved.
- identified Feb 12, 2020, 10:18 PM UTC
Box has identified the cause of the issue and are currently taking action to remediate impact.
- monitoring Feb 12, 2020, 10:30 PM UTC
Box has validated that all affected services are recovered at this time. Box is continuing to monitor for any additional impact.
- resolved Feb 12, 2020, 10:58 PM UTC
The issue has been resolved.
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