Resolved after 4 hours 30 minutes, affecting Zoom, on March 19, 2020.
Zoom has identified and resolved the issue with split meetings as of 9:31 AM PT. Existing meetings will need to be restarted to resolve this issue. Zoom will continue to monitor.
Affected components
Update timeline
- investigating Mar 19, 2020, 04:17 PM UTC
Zoom has received reports of issues where participants joining a meeting are being split into multiple meetings with the same meeting id. Zoom's engineering and operations teams are investigating.
- monitoring Mar 19, 2020, 08:45 PM UTC
Zoom has identified and resolved the issue with split meetings as of 9:31 AM PT. Existing meetings will need to be restarted to resolve this issue. Zoom will continue to monitor.
- resolved Mar 19, 2020, 08:47 PM UTC
This incident has been resolved as of 10:31 AM PDT.
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