Oregon State University incident

Scheduled VPN Change

Resolved after 20 hours 29 minutes, affecting VPN, on March 19, 2020.

investigating Mar 19, 2020, 07:00 PM UTC

At 6:00am tomorrow morning (March 20), we are going to change the OSU VPN to default to split tunnel. This should alleviate some of the load by keeping OSU traffic secured, but putting other traffic directly on users’ ISP connection. We do not believe this will impact our users, but you may experience a dropped connection. If this occurs, we believe reconnecting would take only a few seconds.

Started
Mar 19, 2020, 07:00 PM UTC
Resolved
Mar 20, 2020, 03:29 PM UTC
Duration
20h 29m
Detected by Pingoru
Mar 19, 2020, 07:00 PM UTC

Affected components

VPN

Update timeline

  1. investigating Mar 19, 2020, 07:00 PM UTC

    At 6:00am tomorrow morning (March 20), we are going to change the OSU VPN to default to split tunnel. This should alleviate some of the load by keeping OSU traffic secured, but putting other traffic directly on users’ ISP connection. We do not believe this will impact our users, but you may experience a dropped connection. If this occurs, we believe reconnecting would take only a few seconds.

  2. resolved Mar 20, 2020, 03:29 PM UTC

    The change was performed successfully.

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