Oregon State University incident

myOSU certificate error

Resolved after 15 hours 5 minutes, on March 23, 2020.

identified Mar 23, 2020, 03:18 PM UTC

Staff are still working to resolve this issue. We hope to resolve the disruption as soon as possible. In the meantime, all of the services linked from the myOSU portal are still functioning. To access Banner Self-Service for Faculty Grade Entry, Student Records/Registration, and Employee functions, please access Banner Self-Service directly: http://infosu.oregonstate.edu/login. If you have questions or need assistance, please contact the Service Desk: https://oregonstate.teamdynamix.com/TDClient/Requests/TicketRequests/NewForm?ID=Dr9c0T7BaSI_

Started
Mar 23, 2020, 02:42 AM UTC
Resolved
Mar 23, 2020, 05:47 PM UTC
Duration
15h 5m
Detected by Pingoru
Mar 23, 2020, 02:42 AM UTC

Update timeline

  1. investigating Mar 23, 2020, 02:42 AM UTC

    SSL (https) certificate error on myOSU is preventing access to all users. Technical staff are aware of the problem and working to correct it.

  2. identified Mar 23, 2020, 03:36 AM UTC

    We are still working to resolve this issue. We will provide another update by 11:00 PDT. If you need to access Banner Self-Service, please visit this link: https://is.oregonstate.edu/administrative-computing/banner-login For Faculty Grade Entry: -Click on Faculty Self-Service -Click on Faculty Grade Entry

  3. identified Mar 23, 2020, 06:07 AM UTC

    Technical staff are still working to resolve the issues with myOSU. Underlying systems (Banner Self-Service, Empcenter, etc) remain functional. We will post another update when the issue is resolved or by 9:00 Monday morning. Users needing to access Banner Self-Service for Faculty Grade Entry or any other purpose can access the service directly: https://is.oregonstate.edu/administrative-computing/banner-login.

  4. identified Mar 23, 2020, 03:18 PM UTC

    Staff are still working to resolve this issue. We hope to resolve the disruption as soon as possible. In the meantime, all of the services linked from the myOSU portal are still functioning. To access Banner Self-Service for Faculty Grade Entry, Student Records/Registration, and Employee functions, please access Banner Self-Service directly: http://infosu.oregonstate.edu/login. If you have questions or need assistance, please contact the Service Desk: https://oregonstate.teamdynamix.com/TDClient/Requests/TicketRequests/NewForm?ID=Dr9c0T7BaSI_

  5. resolved Mar 23, 2020, 05:47 PM UTC

    myOSU is now operating normally.

Your product runs on more than Oregon State University

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →