Oregon State University incident

Kaltura degradation in processing of videos

Resolved after 1 day 18 hours, affecting Kaltura, on March 24, 2020.

resolved Mar 26, 2020, 05:49 PM UTC

Kaltura has increased processing capacity for video encoding and we are no longer seeing any performance issues with the platform.

Started
Mar 24, 2020, 11:48 PM UTC
Resolved
Mar 26, 2020, 05:49 PM UTC
Duration
1d 18h
Detected by Pingoru
Mar 24, 2020, 11:48 PM UTC

Affected components

Kaltura

Update timeline

  1. investigating Mar 24, 2020, 11:48 PM UTC

    Kaltura has increased encoder capacity and is working through the backlog of encoding jobs. Status updates can be obtained at http://status.kaltura.com

  2. resolved Mar 26, 2020, 05:49 PM UTC

    Kaltura has increased processing capacity for video encoding and we are no longer seeing any performance issues with the platform.

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