Resolved after 18 hours 45 minutes, affecting Kaltura, on March 26, 2020.
The root cause for this incident was identified as storage issue in one of Kaltura's data servers. Their engineering team implemented clean-up and replication steps to restore full service functionality.
Affected components
Update timeline
- investigating Mar 26, 2020, 08:25 PM UTC
We are receiving reports of an issue with Kaltura (media.oregonstate.edu). More information can be found at Kaltura's status site: https://status.kaltura.com/
- resolved Mar 26, 2020, 08:47 PM UTC
Kaltura (media.oregonstate.edu) is back up.
- monitoring Mar 26, 2020, 08:48 PM UTC
Kaltura (media.oregonstate.edu) appears to be recovered. We are awaiting the final all clear message from Kaltura. See the latest status for Kaltura at https://status.kaltura.com/.
- resolved Mar 26, 2020, 09:02 PM UTC
Kaltura reports that the issue is now resolved. Media.oregonstate.edu is operating normally.
- resolved Mar 27, 2020, 03:10 PM UTC
The root cause for this incident was identified as storage issue in one of Kaltura's data servers. Their engineering team implemented clean-up and replication steps to restore full service functionality.
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