Resolved after 18 hours 58 minutes, on March 30, 2020.
Access has been restored to the Kaltura platform and the vendor continues to monitor the system for any possible instability.
Update timeline
- investigating Mar 30, 2020, 11:04 PM UTC
The Kaltura video platform service is experiencing degraded performance that may be reflected by blank pages appearing in My Media and Media Gallery in Canvas, and in MediaSpace. The vendor is aware of the situation and is working to resolve it. Vendor status can be seen here: https://status.kaltura.com/
- monitoring Mar 31, 2020, 03:03 AM UTC
Access has been restored to the Kaltura platform and the vendor continues to monitor the system for any possible instability.
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