Resolved after 2 days 3 hours, affecting Kaltura, on April 7, 2020.
Delay affecting the availability of new entries in Kaltura has been addressed by the vendor. If users are observing any ongoing behavior related to the availability of new entries in Kaltura, this should be reported to the Service Desk immediately.
Affected components
Update timeline
- investigating Apr 07, 2020, 08:04 PM UTC
The Kaltura video platform service is experiencing degraded performance. Users may be receiving notifications from the platform indicating that their media is ready before their media listing is updated.
- resolved Apr 09, 2020, 11:22 PM UTC
Delay affecting the availability of new entries in Kaltura has been addressed by the vendor. If users are observing any ongoing behavior related to the availability of new entries in Kaltura, this should be reported to the Service Desk immediately.
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