Oregon State University incident

Hyland OnBase Outage

Resolved after 2 hours 43 minutes, affecting Hyland OnBase, on April 21, 2020.

resolved Apr 21, 2020, 08:06 PM UTC

As of 1:05pm, Hyland OnBase is now operating normally. This access issue was caused by a vendor datacenter outage earlier this morning.

Started
Apr 21, 2020, 05:23 PM UTC
Resolved
Apr 21, 2020, 08:06 PM UTC
Duration
2h 43m
Detected by Pingoru
Apr 21, 2020, 05:23 PM UTC

Affected components

Hyland OnBase

Update timeline

  1. investigating Apr 21, 2020, 05:23 PM UTC

    Hyland OnBase is currently not available to Oregon State users. This issue was caused by a data center outage earlier in the day. We are working with the vendor to resolve the issue and will post an update here once we know more.

  2. resolved Apr 21, 2020, 08:06 PM UTC

    As of 1:05pm, Hyland OnBase is now operating normally. This access issue was caused by a vendor datacenter outage earlier this morning.

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