Oregon State University incident

Box outage

Resolved after 15 hours 33 minutes, affecting Box, on July 8, 2020.

resolved Jul 09, 2020, 12:01 AM UTC

The vendor is reporting that recovery is underway, but some customers may still see slowness. See status.box.com for latest updates.

Started
Jul 08, 2020, 11:22 PM UTC
Resolved
Jul 09, 2020, 02:55 PM UTC
Duration
15h 33m
Detected by Pingoru
Jul 08, 2020, 11:22 PM UTC

Affected components

Box

Update timeline

  1. investigating Jul 08, 2020, 11:22 PM UTC

    Box is experiencing an outage. The vendor has confirmed the issue and is investigating.

  2. monitoring Jul 08, 2020, 11:39 PM UTC

    The Box issue resolved at about 4:23PM but the vendor has not posted an update yet. See status.box.com for latest updates.

  3. resolved Jul 09, 2020, 12:01 AM UTC

    The vendor is reporting that recovery is underway, but some customers may still see slowness. See status.box.com for latest updates.

  4. resolved Jul 09, 2020, 02:55 PM UTC

    The vendor confirmed the issue was resolved on 7/8/2020 at 6:18pm.

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