Oregon State University incident

Telephone system upgrade outage

Resolved after 6 hours 4 minutes, on July 11, 2020.

monitoring Jul 11, 2020, 06:08 PM UTC

Main outage is complete. We are working through IP phones re-registering with the new servers. We will be completing some additional steps that are not expected to cause any further outages.

Started
Jul 11, 2020, 05:03 PM UTC
Resolved
Jul 11, 2020, 11:07 PM UTC
Duration
6h 4m
Detected by Pingoru
Jul 11, 2020, 05:03 PM UTC

Update timeline

  1. investigating Jul 11, 2020, 05:03 PM UTC

    Outage complete. Testing phone system.

  2. identified Jul 11, 2020, 05:45 PM UTC

    Resetting IP phones.

  3. monitoring Jul 11, 2020, 06:08 PM UTC

    Main outage is complete. We are working through IP phones re-registering with the new servers. We will be completing some additional steps that are not expected to cause any further outages.

  4. resolved Jul 11, 2020, 11:07 PM UTC

    The maintenance/update process is complete and the new system is operational

Your product runs on more than Oregon State University

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →