Oregon State University incident

HMSC PBX gateway upgrade/maintenance

Resolved after 3 hours 45 minutes, on July 24, 2020.

investigating Jul 24, 2020, 01:00 AM UTC

UIT Telecom is replacing the main gateway chassis, upgrading the main processor, and software on the PBX Gateway located at the OSU HMSC Campus. We will also be working with NOC to move the gateway to new switch hardware. During this time the phones will be out of service until the process is complete. Date/Time: 7/23/20 6 -10 pm Impact: Phones will be out of service during this maintenance. Contact for more information: [email protected] or Telecom help line (541)-737-4357 option 1 (leave a message as this is not manned after hours).

Started
Jul 24, 2020, 01:00 AM UTC
Resolved
Jul 24, 2020, 04:45 AM UTC
Duration
3h 45m
Detected by Pingoru
Jul 24, 2020, 01:00 AM UTC

Update timeline

  1. investigating Jul 24, 2020, 01:00 AM UTC

    UIT Telecom is replacing the main gateway chassis, upgrading the main processor, and software on the PBX Gateway located at the OSU HMSC Campus. We will also be working with NOC to move the gateway to new switch hardware. During this time the phones will be out of service until the process is complete. Date/Time: 7/23/20 6 -10 pm Impact: Phones will be out of service during this maintenance. Contact for more information: [email protected] or Telecom help line (541)-737-4357 option 1 (leave a message as this is not manned after hours).

  2. resolved Jul 24, 2020, 04:45 AM UTC

    Maintenance upgrade work is complete and the system up.

Your product runs on more than Oregon State University

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →