Oregon State University incident

HMSC Remote Gateway Fail-over testing

Resolved after 1 day 3 hours, on August 18, 2020.

identified Aug 18, 2020, 08:05 PM UTC

Failing back to normal operation. Testing took longer as we had to make changes to routing table.

Started
Aug 18, 2020, 07:05 PM UTC
Resolved
Aug 19, 2020, 10:48 PM UTC
Duration
1d 3h
Detected by Pingoru
Aug 18, 2020, 07:05 PM UTC

Update timeline

  1. investigating Aug 18, 2020, 07:05 PM UTC

    UIT Telecom is conducting fail-over testing for the HMSC telephone gateway Date/Time: 18 Aug 12 -1 pm Impact: There will be a short outage when the system goes into fail over and when it is failed back. While the system is in a fail-over state 5-digit dialing will not be possible to or from the site being tested. During the test window calls to or from the affected location will require that you dial 9 and then the full ten digit extension for the number you’re trying to reach. Contact for more information: Telecom help line (541)-737-4357 opt 1 or [email protected]

  2. identified Aug 18, 2020, 08:05 PM UTC

    Failing back to normal operation. Testing took longer as we had to make changes to routing table.

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