Oregon State University incident

Kaltura content visibility

Resolved after 21 hours 15 minutes, affecting Kaltura, on August 18, 2020.

monitoring Aug 18, 2020, 11:34 PM UTC

We believe the incident to be resolved, and are waiting for confirmation from Kaltura.

Started
Aug 18, 2020, 11:07 PM UTC
Resolved
Aug 19, 2020, 08:22 PM UTC
Duration
21h 15m
Detected by Pingoru
Aug 18, 2020, 11:07 PM UTC

Affected components

Kaltura

Update timeline

  1. investigating Aug 18, 2020, 11:07 PM UTC

    Kaltura is currently experiencing visibility issues, where content within My Media and Media Gallery may not be visible. The vendor has identified the problem, and is working to resolve it.

  2. monitoring Aug 18, 2020, 11:34 PM UTC

    We believe the incident to be resolved, and are waiting for confirmation from Kaltura.

  3. resolved Aug 19, 2020, 08:22 PM UTC

    Kaltura has confirmed that the visibility issue is resolved.

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