Oregon State University incident

PBX upgrade/maintenance Portland Center

Resolved after 44 minutes, on August 19, 2020.

investigating Aug 19, 2020, 07:09 PM UTC

UIT Telecom is conducting tests of the fail-over call routing today. Date/Time: 12 - 1 pm Impact:here will be a short outage when the system goes into fail over and when it is failed back. While the system is in a fail-over state 5-digit dialing will not be possible to or from the site being tested. During the test window calls to or from the affected location will require that you dial 9 and then the full ten digit extension for the number you’re trying to reach. Contact for more information: Telecom help line (541)-737-4357 opt 1 or [email protected]

Started
Aug 19, 2020, 07:09 PM UTC
Resolved
Aug 19, 2020, 07:53 PM UTC
Duration
44m
Detected by Pingoru
Aug 19, 2020, 07:09 PM UTC

Update timeline

  1. investigating Aug 19, 2020, 07:09 PM UTC

    UIT Telecom is conducting tests of the fail-over call routing today. Date/Time: 12 - 1 pm Impact:here will be a short outage when the system goes into fail over and when it is failed back. While the system is in a fail-over state 5-digit dialing will not be possible to or from the site being tested. During the test window calls to or from the affected location will require that you dial 9 and then the full ten digit extension for the number you’re trying to reach. Contact for more information: Telecom help line (541)-737-4357 opt 1 or [email protected]

  2. resolved Aug 19, 2020, 07:53 PM UTC

    Testing is complete. The system has been restored to production.

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