Oregon State University incident

Database Maintenance

Resolved after 10 hours 13 minutes, affecting Administrative Systems/Databases, on September 5, 2020.

resolved Sep 05, 2020, 05:03 PM UTC

Administrative systems maintenance work was completed and all administrative systems were returned to service by 9:50am September 5 2020

Started
Sep 05, 2020, 06:50 AM UTC
Resolved
Sep 05, 2020, 05:03 PM UTC
Duration
10h 13m
Detected by Pingoru
Sep 05, 2020, 06:50 AM UTC

Affected components

Administrative Systems/Databases

Update timeline

  1. investigating Sep 05, 2020, 06:50 AM UTC

    Administrative databases and related systems will be undergoing maintenance between 11:50pm Friday September 4 2020 and 10:00am Saturday September 5 2020. The following systems will be unavailable or have limited functionality: Academic Catalog, Appworx, AWA, Banner, Banner Self Service (Online Services), Banner Workflow, BennyBuy, Benny Hire, Canvas (up for coursework--some administrative functions not available), CleanAddr, eSET, Curiculum Inventory Management (CIM), EvalS, FormFusion, MyOSU, MyDegrees (Degree Works), Nolij, OSCAR, OnBase (up—some functions will not work), OSU Mobile App (up—some functions will not work), OSU Reimbursement & Scholarship, PLPDF, Schedule of Classes (New Scheduler), Touchnet (up—will accept payments, but payments not posted until maintenance completes), ACTWON, BI Query/Data Warehouse, CORE Reports (some), Grouper, Jaspersoft, MyOregonState (up—some functions will not work), Duo self service tools (specifically Duo Sign-Up, Device Management, Phone Reactivation, and Tempcodes)

  2. resolved Sep 05, 2020, 05:03 PM UTC

    Administrative systems maintenance work was completed and all administrative systems were returned to service by 9:50am September 5 2020

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