Oregon State University incident

Issue with Split Meetings

Resolved after 1 hour 19 minutes, affecting Zoom, on September 30, 2020.

resolved Sep 30, 2020, 05:39 PM UTC

Zoom has resolved the issue causing a very small subset of participants joining a meeting to be split into multiple meetings with the same meeting ID. We will continue to monitor and provide updates if necessary.

Started
Sep 30, 2020, 04:20 PM UTC
Resolved
Sep 30, 2020, 05:39 PM UTC
Duration
1h 19m
Detected by Pingoru
Sep 30, 2020, 04:20 PM UTC

Affected components

Zoom

Update timeline

  1. investigating Sep 30, 2020, 04:20 PM UTC

    Zoom has received reports of issues where participants joining a meeting are being split into multiple meetings with the same meeting ID. Zoom is currently investigating and we will provide updates as we have them. Our initial review shows that OSU is not currently affected by the split meeting issue, but we will continue to report updates.

  2. identified Sep 30, 2020, 05:05 PM UTC

    Zoom has identified the issue and they are working to resolve it. We will continue to provide updates as we have them.

  3. resolved Sep 30, 2020, 05:39 PM UTC

    Zoom has resolved the issue causing a very small subset of participants joining a meeting to be split into multiple meetings with the same meeting ID. We will continue to monitor and provide updates if necessary.

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