Oregon State University incident
Box - Issue with Box Dive and Box Sync
Resolved after 7 hours 24 minutes, on October 9, 2020.
Resolved - Box has validated that all affected services are recovered at this time. No additional impact has been observed and this incident is now considered Resolved.
Update timeline
- investigating Oct 09, 2020, 07:33 PM UTC
Box is investigating latency with syncing from the Box Web Application to Box Applications: Box Drive, and Box Sync. Any changes in Box will not reflect within Drive or Sync. Any changes within Drive or Sync will only reflect within the Web Application.
- identified Oct 09, 2020, 10:13 PM UTC
Box has identified the cause of latency with Box Drive and Box Sync. Users may continue to see the following: Changes in Box Web Application will not reflect within Drive or Sync. Any changes within Drive or Sync will only reflect within the Web Application.
- resolved Oct 10, 2020, 02:57 AM UTC
Resolved - Box has validated that all affected services are recovered at this time. No additional impact has been observed and this incident is now considered Resolved.
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