Resolved after 2 hours 11 minutes, on October 15, 2020.
The outage portion of the maintenance is complete. Users are able to access their voicemails in both voicemail only and integrated accounts.
Update timeline
- investigating Oct 15, 2020, 12:00 AM UTC
UIT Telecom is conducting patching of the voicemail server operating system. Date/Time: 10/14/2020 5-8pm Impact: A the beginning of the process there will be a short outage lasting about 20 minutes. During the outage voicemail, only users will not be able to access voicemails and new voicemails will not be sent to email accounts for email integrated users. Following the outage voicemails will be accessible and any voicemails that came in during the outage will be delivered to voicemail boxes or email accounts. Voicemail delivered to integrated email/voicemail accounts prior to the outage can still be accessed and reviewed. Contact for more information: Telecom help line (541)-737-4357 opt 1 or [email protected]
- monitoring Oct 15, 2020, 12:22 AM UTC
The outage portion of the maintenance is complete. Users are able to access their voicemails in both voicemail only and integrated accounts.
- resolved Oct 15, 2020, 02:11 AM UTC
Maintenance completed and the system is fully operational.
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