Oregon State University incident

Fiber break between Newport (HMSC) and Corvallis

Resolved after 11 hours 23 minutes, on November 15, 2020.

resolved Nov 15, 2020, 02:43 PM UTC

The fiber break was repaired as of 4:35 this morning. Confirmed connectivity and checked that phones had registered with the campus system.

Started
Nov 15, 2020, 03:20 AM UTC
Resolved
Nov 15, 2020, 02:43 PM UTC
Duration
11h 23m
Detected by Pingoru
Nov 15, 2020, 03:20 AM UTC

Update timeline

  1. investigating Nov 15, 2020, 03:20 AM UTC

    At 6:54 PM we were alerted to a loss of connectivity to the switch at HMSC. We have been able to confirm that there is a fiber break somewhere along the route to the coast. The fiber vendor has a crew out to find and if possible repair the break. High winds have been reported on the coast. This may hamper crews from affecting repair until conditions improve and they can work on the break safely. There is no ETA at this time. The break affects both data and telecom connectivity with HMSC. We will continue to monitor the situation and will provide updates via the Teams OSU IT isitdown channel.

  2. resolved Nov 15, 2020, 02:43 PM UTC

    The fiber break was repaired as of 4:35 this morning. Confirmed connectivity and checked that phones had registered with the campus system.

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