Resolved after 1 hour 5 minutes, affecting Telephone and Voicemail, on November 19, 2020.
Telecom will be taking the Voicemail system off-line for maintenance from 12-1pm today to fix a system licensing issue. While in maintenance: * Voicemail that has been delivered to integrated email/voicemail accounts will not be affected. * New voicemails that come in while the system is in maintenance will be queued and delivered after the system is restored. * Voicemail only and voicemail integrated accounts that attempt to use the telephone user interface (TUI) to check voicemail will be told the system is in maintenance. * Voicemail only accounts will not be able to check voicemails via the Web Phone manager until the system is up. Questions: email [email protected] or call 541-737-4357 (7-help) opt 1
Affected components
Update timeline
- investigating Nov 19, 2020, 07:06 PM UTC
Telecom will be taking the Voicemail system off-line for maintenance from 12-1pm today to fix a system licensing issue. While in maintenance: * Voicemail that has been delivered to integrated email/voicemail accounts will not be affected. * New voicemails that come in while the system is in maintenance will be queued and delivered after the system is restored. * Voicemail only and voicemail integrated accounts that attempt to use the telephone user interface (TUI) to check voicemail will be told the system is in maintenance. * Voicemail only accounts will not be able to check voicemails via the Web Phone manager until the system is up. Questions: email [email protected] or call 541-737-4357 (7-help) opt 1
- resolved Nov 19, 2020, 08:11 PM UTC
Completed maintenance, but did not solve license issue.
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