Oregon State University incident

Issues with MyOregonState, BennyBuy, Hyland OnBase

Resolved after 2 hours 35 minutes, affecting MyOregonState, on January 27, 2021.

investigating Jan 27, 2021, 07:30 PM UTC

We are aware that some users are not seeing data load into their MyOregonState dashboard. We have identified the source of this issue with the OSU API system. We are coordinating to return MyOregonState to full operation as quickly as possible. Hyland OnBase and BennyBuy are also known to be impacted by this issue.

Started
Jan 27, 2021, 07:30 PM UTC
Resolved
Jan 27, 2021, 10:05 PM UTC
Duration
2h 35m
Detected by Pingoru
Jan 27, 2021, 07:30 PM UTC

Affected components

MyOregonState

Update timeline

  1. investigating Jan 27, 2021, 07:30 PM UTC

    We are aware that some users are not seeing data load into their MyOregonState dashboard. We have identified the source of this issue with the OSU API system. We are coordinating to return MyOregonState to full operation as quickly as possible. Hyland OnBase and BennyBuy are also known to be impacted by this issue.

  2. resolved Jan 27, 2021, 10:05 PM UTC

    This issue has been resolved.

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