Oregon State University incident

Zoom - Delayed Cloud Recording Processing

Resolved after 1 day, affecting Zoom, on March 1, 2021.

resolved Mar 02, 2021, 03:43 PM UTC

Zoom has resolved this issue and cloud recordings created on 3/1 have finished processing.

Started
Mar 01, 2021, 02:45 PM UTC
Resolved
Mar 02, 2021, 03:43 PM UTC
Duration
1d
Detected by Pingoru
Mar 01, 2021, 02:45 PM UTC

Affected components

Zoom

Update timeline

  1. investigating Mar 01, 2021, 02:45 PM UTC

    Zoom is currently investigating delayed cloud recording processing. A portion of OSU's cloud recordings appear to be impacted by delayed processing times.

  2. monitoring Mar 01, 2021, 11:47 PM UTC

    Zoom has identified and resolved the issue causing the cloud recording processing delays. We are monitoring the cloud recordings for OSU's Zoom account and will mark this incident as fixed when all impacted recordings have completed processing.

  3. resolved Mar 02, 2021, 03:43 PM UTC

    Zoom has resolved this issue and cloud recordings created on 3/1 have finished processing.

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