Oregon State University incident

Users are reporting page errors when attempting to access Canvas

Resolved after 2 hours 52 minutes, affecting Canvas, on March 3, 2021.

resolved Mar 03, 2021, 09:52 PM UTC

From 1:30pm to about 2:00pm, some Oregon State users may have experienced page errors and long load times while accessing Canvas. Instructure, the company that owns Canvas, has informed us that they have resolved the problem. We will continue to monitor the situation, and will post an update if the problem recurs. If you are experiencing issues with Canvas, please contact the Service Desk via beav.es/help or by calling 541-737-8787.

Started
Mar 03, 2021, 07:00 PM UTC
Resolved
Mar 03, 2021, 09:52 PM UTC
Duration
2h 52m
Detected by Pingoru
Mar 03, 2021, 07:00 PM UTC

Affected components

Canvas

Update timeline

  1. investigating Mar 03, 2021, 07:00 PM UTC

    As of 1:45pm, we are aware that some users are experiencing issues when attempting to connect to Canvas. Canvas (Instructure) is working to resolve the issue as quickly as possible. You can follow their latest status updates here: https://status.instructure.com/. We will post another update once know more about the scope and impact of this outage - or if the issue is resolved.

  2. resolved Mar 03, 2021, 09:52 PM UTC

    From 1:30pm to about 2:00pm, some Oregon State users may have experienced page errors and long load times while accessing Canvas. Instructure, the company that owns Canvas, has informed us that they have resolved the problem. We will continue to monitor the situation, and will post an update if the problem recurs. If you are experiencing issues with Canvas, please contact the Service Desk via beav.es/help or by calling 541-737-8787.

Your product runs on more than Oregon State University

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →