Oregon State University incident

Zoom - Delayed Cloud Recording Processing

Resolved after 1 day 2 hours, affecting Zoom, on March 11, 2021.

resolved Mar 12, 2021, 05:07 PM UTC

As of 10:00 AM on Friday, March 12, Zoom has resolved the issue. Some recordings from earlier today may require a little bit of time to process but will they will render.

Started
Mar 11, 2021, 02:30 PM UTC
Resolved
Mar 12, 2021, 05:07 PM UTC
Duration
1d 2h
Detected by Pingoru
Mar 11, 2021, 02:30 PM UTC

Affected components

Zoom

Update timeline

  1. investigating Mar 11, 2021, 02:30 PM UTC

    As of 7:30 AM this morning, Zoom is currently investigating delayed cloud recording processing. A portion of OSU's cloud recordings appear to be impacted by delayed processing times.

  2. investigating Mar 11, 2021, 03:30 PM UTC

    Zoom is continuing to investigate recording delays.

  3. identified Mar 11, 2021, 04:47 PM UTC

    At 9:32 AM Zoom identified the issue and they are working to resolve it. Some recordings may take several more hours to process.

  4. resolved Mar 12, 2021, 05:07 PM UTC

    As of 10:00 AM on Friday, March 12, Zoom has resolved the issue. Some recordings from earlier today may require a little bit of time to process but will they will render.

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