Oregon State University incident

Zoom - Live transcription (automatic closed captioning) services are unavailable

Resolved after 17 hours 43 minutes, affecting Zoom, on March 25, 2021.

resolved Mar 26, 2021, 03:14 PM UTC

Zoom has resolved the issue causing users to be unable to use Live Transcription services within Zoom Meetings

Started
Mar 25, 2021, 09:31 PM UTC
Resolved
Mar 26, 2021, 03:14 PM UTC
Duration
17h 43m
Detected by Pingoru
Mar 25, 2021, 09:31 PM UTC

Affected components

Zoom

Update timeline

  1. investigating Mar 25, 2021, 09:31 PM UTC

    Zoom has identified the issue causing users to be unable to use Live Transcription services within Zoom Meetings. Cloud Recording transcriptions remain unimpacted. We will continue to provide updates as we have them.

  2. resolved Mar 26, 2021, 03:14 PM UTC

    Zoom has resolved the issue causing users to be unable to use Live Transcription services within Zoom Meetings

Your product runs on more than Oregon State University

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →