Oregon State University incident

Voicemail System Maintenance

Resolved after 4 hours 50 minutes, on April 21, 2021.

monitoring Apr 21, 2021, 03:15 PM UTC

Initial maintenance is complete and the system will respond normally. Staff is continuing to patch and update the remaining servers.

Started
Apr 21, 2021, 02:01 PM UTC
Resolved
Apr 21, 2021, 06:51 PM UTC
Duration
4h 50m
Detected by Pingoru
Apr 21, 2021, 02:01 PM UTC

Update timeline

  1. investigating Apr 21, 2021, 02:01 PM UTC

    Date: 4/21/21 7-9AM Telecom is performing system maintenance. There will be a 20 - 30 minute outage at the beginning of the process where users will get a system maintenance notification if they try and check voicemails by dialing into 7-7111. Voicemails left during this time will be queued and delivered at the end of the outage window. Voicemail/Email integrated accounts are not impacted by the outage as they are able to listen to the voicemails left in their email inbox. For status updates check back here or on https://status.is.oregonstate.edu/. IS Status DashboardStay up to date with the latest service updates from IS Status Dashboard.status.is.oregonstate.edu

  2. monitoring Apr 21, 2021, 03:15 PM UTC

    Initial maintenance is complete and the system will respond normally. Staff is continuing to patch and update the remaining servers.

  3. resolved Apr 21, 2021, 06:51 PM UTC

    Maintenance completed and all servers are up.

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