Oregon State University incident

Issues with Sign-in, Starting and Joining Meetings

Resolved after 1 hour 19 minutes, affecting Zoom, on June 9, 2021.

resolved Jun 09, 2021, 08:01 PM UTC

At 12:30 PM Zoom had identified the root cause for the issue impacting slow joining of meetings and sign-in issues. The fix was put in place and we are continued to monitor. Following that message, Zoom marked the issue as fully resolved at 12:45 PM. This issue has now been fully resolved and we will continue to monitor for any further issues.

Started
Jun 09, 2021, 06:42 PM UTC
Resolved
Jun 09, 2021, 08:01 PM UTC
Duration
1h 19m
Detected by Pingoru
Jun 09, 2021, 06:42 PM UTC

Affected components

Zoom

Update timeline

  1. investigating Jun 09, 2021, 06:42 PM UTC

    Zoom has received reports of users being unable to start and join Zoom Meetings and Webinars. They are currently investigating and will provide updates as we have them.

  2. investigating Jun 09, 2021, 06:44 PM UTC

    Zoom has identified a potential network link causing connectivity problems, this link has been disabled and we are continuing to investigate. Some users on the OSU account are impacted by this degraded performance and may experience issues when signing in, starting meetings, and joining meetings. We will continue to post updates as they become available.

  3. resolved Jun 09, 2021, 08:01 PM UTC

    At 12:30 PM Zoom had identified the root cause for the issue impacting slow joining of meetings and sign-in issues. The fix was put in place and we are continued to monitor. Following that message, Zoom marked the issue as fully resolved at 12:45 PM. This issue has now been fully resolved and we will continue to monitor for any further issues.

Your product runs on more than Oregon State University

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →