Oregon State University incident

HMSC Network outage

Resolved after 21 hours 5 minutes, affecting Network/Wireless, on July 12, 2021.

identified Jul 13, 2021, 04:10 AM UTC

The OSU Network team have identified the cause of the issue as failed equipment on-site in Newport. The equipment will be replaced in the morning of Tuesday, 7/13 around 8:30am. Estimated time for service restoration is approximately 9:00am. Please check back here for updates.

Started
Jul 12, 2021, 07:00 PM UTC
Resolved
Jul 13, 2021, 04:05 PM UTC
Duration
21h 5m
Detected by Pingoru
Jul 12, 2021, 07:00 PM UTC

Affected components

Network/Wireless

Update timeline

  1. investigating Jul 12, 2021, 07:00 PM UTC

    The OSU network at Hatfield Marine Science Center went down at about 6:00pm on 7/12/2021. The Network team are investigating the issue.

  2. identified Jul 13, 2021, 04:10 AM UTC

    The OSU Network team have identified the cause of the issue as failed equipment on-site in Newport. The equipment will be replaced in the morning of Tuesday, 7/13 around 8:30am. Estimated time for service restoration is approximately 9:00am. Please check back here for updates.

  3. resolved Jul 13, 2021, 04:05 PM UTC

    This network outage was resolved at about 8:35am.

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