Oregon State University incident

Intermittent Login Issues

Resolved after 8 hours 30 minutes, affecting Hyland OnBase, on August 9, 2021.

resolved Aug 10, 2021, 03:30 AM UTC

The intermittent log in issues have been resolved and Hyland Onbase is working appropriately.

Started
Aug 09, 2021, 07:00 PM UTC
Resolved
Aug 10, 2021, 03:30 AM UTC
Duration
8h 30m
Detected by Pingoru
Aug 09, 2021, 07:00 PM UTC

Affected components

Hyland OnBase

Update timeline

  1. investigating Aug 09, 2021, 07:00 PM UTC

    Hyland OnBase login is experiencing intermittent log in issues. Users may need to attempt to log in multiple times before being successful. We are in contact with the vendor.

  2. resolved Aug 10, 2021, 03:30 AM UTC

    The intermittent log in issues have been resolved and Hyland Onbase is working appropriately.

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