Oregon State University incident

Financial Aid, and Finance data load issues

Resolved after 6 hours 3 minutes, on December 10, 2021.

identified Dec 10, 2021, 09:24 PM UTC

Finance General Ledger data is still stale.

Started
Dec 10, 2021, 04:00 PM UTC
Resolved
Dec 10, 2021, 10:03 PM UTC
Duration
6h 3m
Detected by Pingoru
Dec 10, 2021, 04:00 PM UTC

Update timeline

  1. investigating Dec 10, 2021, 04:00 PM UTC

    Friday, December 10, 2021 IAR became aware of the data load issues that impact 2 data areas: - There is partial Financial Aid data missing which could cause some of those reports to not return any data at all. - Additionally, the Finance General Ledger has stale data. This IT Status page will be updated as data is reloaded and service restored. Contact https://beav.es/status with any questions.

  2. identified Dec 10, 2021, 08:39 PM UTC

    Financial Aid data has been refreshed.

  3. identified Dec 10, 2021, 09:24 PM UTC

    Finance General Ledger data is still stale.

  4. resolved Dec 10, 2021, 10:03 PM UTC

    Finance General Ledger data has been refreshed. This issue is now resolved.

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