Oregon State University incident

Banner and other services unavailable on Saturday, December 25

Resolved after 6 hours 50 minutes, affecting Banner, on December 25, 2021.

resolved Dec 25, 2021, 07:50 PM UTC

This maintenance has been completed successfully — Banner and other systems/services are operating normally. If you have any questions or concerns, please contact the Service Desk at beav.es/help or by calling 541-737-8787.

Started
Dec 25, 2021, 01:00 PM UTC
Resolved
Dec 25, 2021, 07:50 PM UTC
Duration
6h 50m
Detected by Pingoru
Dec 25, 2021, 01:00 PM UTC

Affected components

Banner

Update timeline

  1. investigating Dec 25, 2021, 01:00 PM UTC

    University Information and Technology will be applying required regulatory upgrades to Banner on Saturday, December 25. Banner and many related OSU systems/services will be unavailable or have limited functionality between 6am and 8pm. If you have a question or concern regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787. The following systems/services will be affected: - Academic Catalog (CAT) - AWA - Banner - Banner Self-Service (Online Services) - Banner Workflow - Benny Hire - Benny Buy - Canvas (Some administrative functions not available) - Clean Address - Curriculum Inventory Management (CIM) - Degree Works (MyDegrees) - EvalS - FormFusion - MyOregonState (some links will be unavailable) - OSU Mobile (some data will be unavailable) - Nolij - Schedule of Classes (New Scheduler) - TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) - Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787.

  2. resolved Dec 25, 2021, 07:50 PM UTC

    This maintenance has been completed successfully — Banner and other systems/services are operating normally. If you have any questions or concerns, please contact the Service Desk at beav.es/help or by calling 541-737-8787.

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