Resolved after 1 hour 49 minutes, affecting Hyland OnBase, on December 28, 2021.
After working with the vendor to address the issue, Hyland OnBase is now operating normally.
Affected components
Hyland OnBase
Update timeline
- investigating Dec 28, 2021, 05:08 PM UTC
As of 10am, we are aware that some users are not able to access Hyland On base through both the web client and the desktop client. We are working the vendor to investigate the issue and will report more information once it is available.
- resolved Dec 28, 2021, 06:57 PM UTC
After working with the vendor to address the issue, Hyland OnBase is now operating normally.
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