Oregon State University incident

Issue with Network Drives (CN-Home, CN-Share)

Resolved after 19 hours 16 minutes, on March 15, 2022.

resolved Mar 16, 2022, 04:16 PM UTC

As of about 9:30pm last night, the issue affecting CN file storage and software.oregonstate.edu has been resolved and these services are now operating normally.

Started
Mar 15, 2022, 09:00 PM UTC
Resolved
Mar 16, 2022, 04:16 PM UTC
Duration
19h 16m
Detected by Pingoru
Mar 15, 2022, 09:00 PM UTC

Update timeline

  1. investigating Mar 15, 2022, 09:00 PM UTC

    Starting around 1:20pm on 3/15/2022 we have received several reports of issues accessing CN-Home, CN-Share and software.oregonstate.edu network shares. We are investigating this issue.

  2. investigating Mar 15, 2022, 09:23 PM UTC

    We have determined that this is a network issue with the storage for some network shares. The network team is working on identifying where the issue is.

  3. investigating Mar 15, 2022, 09:56 PM UTC

    The issue is more intermittent now. Services may be working for some customers, but not for others, or not all the time. We are still investigating.

  4. resolved Mar 16, 2022, 04:16 PM UTC

    As of about 9:30pm last night, the issue affecting CN file storage and software.oregonstate.edu has been resolved and these services are now operating normally.

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