Oregon State University incident

Saturday, May 7, from midnight to 5pm — Banner upgrade; interruption to Banner, other administrative services

Resolved after 9 hours 19 minutes, affecting Banner, on May 7, 2022.

investigating May 07, 2022, 02:00 PM UTC

On Saturday, May 7, we will be performing our regular quarterly upgrades to Banner, beginning at midnight and ending at 5pm. During this timeframe, there may be a break in connectivity to Banner and other administrative systems. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

Started
May 07, 2022, 02:00 PM UTC
Resolved
May 07, 2022, 11:19 PM UTC
Duration
9h 19m
Detected by Pingoru
May 07, 2022, 02:00 PM UTC

Affected components

Banner

Update timeline

  1. investigating May 07, 2022, 02:00 PM UTC

    On Saturday, May 7, we will be performing our regular quarterly upgrades to Banner, beginning at midnight and ending at 5pm. During this timeframe, there may be a break in connectivity to Banner and other administrative systems. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

  2. resolved May 07, 2022, 11:19 PM UTC

    This maintenance is complete.

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