Oregon State University incident
Saturday, May 28, from 8am to 1pm — Oracle upgrade; interruption to Banner, other administrative services
Resolved after 20 hours 50 minutes, affecting Banner, on May 27, 2022.
University Information and Technology will be installing patches to its Oracle databases on Saturday, May 28, between 8am and 1pm. Banner and many related OSU systems/services will be unavailable or have limited functionality during this time. Administrative systems such as Banner, Online Services, AWA and Degree Works may be affected and access to these systems will be interrupted during the maintenance window. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
Affected components
Update timeline
- investigating May 27, 2022, 10:39 PM UTC
University Information and Technology will be installing patches to its Oracle databases on Saturday, May 28, between 8am and 1pm. Banner and many related OSU systems/services will be unavailable or have limited functionality during this time. Administrative systems such as Banner, Online Services, AWA and Degree Works may be affected and access to these systems will be interrupted during the maintenance window. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.
- resolved May 28, 2022, 07:29 PM UTC
This maintenance was successfully completed.
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