Oregon State University incident

Planned Banner upgrades, some systems unavailable

Resolved after 2 hours 1 minute, affecting Banner, on September 10, 2022.

resolved Sep 10, 2022, 09:01 PM UTC

This work has been completed successfully. Banner and related systems should now be operating normally.

Started
Sep 10, 2022, 07:00 PM UTC
Resolved
Sep 10, 2022, 09:01 PM UTC
Duration
2h 1m
Detected by Pingoru
Sep 10, 2022, 07:00 PM UTC

Affected components

Banner

Update timeline

  1. investigating Sep 10, 2022, 07:00 PM UTC

    University Information and Technology will be applying required upgrades to Banner on Saturday, September 10. Banner and many related OSU systems/services will be unavailable or have limited functionality between 5am and 8pm. If you have a question or concern regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787. The following systems/services will be affected: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Nolij • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

  2. resolved Sep 10, 2022, 09:01 PM UTC

    This work has been completed successfully. Banner and related systems should now be operating normally.

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