Oregon State University incident

Some Finance and Pay reports may have missing data.

Resolved after 5 hours 55 minutes, affecting CORE Reporting, on October 18, 2022.

resolved Oct 18, 2022, 06:55 PM UTC

The issue has been resolved and all Decision Support services are operating normally.

Started
Oct 18, 2022, 01:00 PM UTC
Resolved
Oct 18, 2022, 06:55 PM UTC
Duration
5h 55m
Detected by Pingoru
Oct 18, 2022, 01:00 PM UTC

Affected components

CORE Reporting

Update timeline

  1. investigating Oct 18, 2022, 01:00 PM UTC

    On Tuesday, October 18, 2022 we became aware of data load issues impacting some Finance and Pay reports. Currently GRS, Jaspersoft and CORE are affected. If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp

  2. identified Oct 18, 2022, 02:01 PM UTC

    We have identified the cause of the data issue and are working towards a resolution.

  3. monitoring Oct 18, 2022, 04:40 PM UTC

    We can confirm the start of recovery for data and reports affected by this issue. We are continuing to work towards full recovery.

  4. monitoring Oct 18, 2022, 06:24 PM UTC

    We can confirm the broad recovery of CORE data and reports affected by this issue. We are continuing to work towards full recovery for GRS and Jaspersoft.

  5. resolved Oct 18, 2022, 06:55 PM UTC

    The issue has been resolved and all Decision Support services are operating normally.

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