Oregon State University incident

Reporting operational issue 2022-11-01

Resolved after 5 hours 37 minutes, affecting CORE Reporting, on November 1, 2022.

resolved Nov 01, 2022, 07:38 PM UTC

The issue has been resolved and all Decision Support services are operating normally.

Started
Nov 01, 2022, 02:00 PM UTC
Resolved
Nov 01, 2022, 07:38 PM UTC
Duration
5h 37m
Detected by Pingoru
Nov 01, 2022, 02:00 PM UTC

Affected components

CORE Reporting

Update timeline

  1. investigating Nov 01, 2022, 02:00 PM UTC

    On Tuesday, November 1, 2022 we became aware of data load issues impacting some Finance and Pay reports. Currently GRS, Jaspersoft and CORE are affected. If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp

  2. identified Nov 01, 2022, 05:15 PM UTC

    We can confirm the start of recovery for data and reports affected by this issue. We are continuing to work towards full recovery.

  3. monitoring Nov 01, 2022, 06:28 PM UTC

    We can confirm the broad recovery of CORE data and reports affected by this issue. We are continuing to work towards full recovery for GRS and Jaspersoft.

  4. resolved Nov 01, 2022, 07:38 PM UTC

    The issue has been resolved and all Decision Support services are operating normally.

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