Oregon State University incident

Reporting operational issue 2022-11-15

Resolved after 5 hours 58 minutes, affecting CORE Reporting, on November 15, 2022.

resolved Nov 15, 2022, 07:28 PM UTC

The issue has been resolved and all Decision Support services are operating normally.

Started
Nov 15, 2022, 01:30 PM UTC
Resolved
Nov 15, 2022, 07:28 PM UTC
Duration
5h 58m
Detected by Pingoru
Nov 15, 2022, 01:30 PM UTC

Affected components

CORE Reporting

Update timeline

  1. investigating Nov 15, 2022, 01:30 PM UTC

    On Tuesday, November 15, 2022 we became aware of data load issues impacting some Finance and Pay reports. Currently GRS, Jaspersoft and CORE are affected. If you have questions about this outage, please contact Decision Support at https://beav.es/datahelp

  2. monitoring Nov 15, 2022, 04:53 PM UTC

    We can confirm the start of recovery for data and reports affected by this issue. We are continuing to work towards full recovery.

  3. monitoring Nov 15, 2022, 07:02 PM UTC

    We can confirm the broad recovery of CORE data and reports affected by this issue. We are continuing to work towards full recovery for GRS and Jaspersoft.

  4. resolved Nov 15, 2022, 07:28 PM UTC

    The issue has been resolved and all Decision Support services are operating normally.

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