Oregon State University incident

Interruption to Banner, other administrative services — Monday, January 2

Resolved after 15 hours 46 minutes, affecting Banner, on January 2, 2023.

resolved Jan 02, 2023, 07:31 PM UTC

The upgrades were completed successfully and all systems are operating normally.

Started
Jan 02, 2023, 03:45 AM UTC
Resolved
Jan 02, 2023, 07:31 PM UTC
Duration
15h 46m
Detected by Pingoru
Jan 02, 2023, 03:45 AM UTC

Affected components

Banner

Update timeline

  1. investigating Jan 02, 2023, 03:45 AM UTC

    University Information and Technology will be applying necessary quarterly upgrades to Banner on Monday, January 2, between midnight and 5pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787. The list of affected services includes: • Academic Catalog (CAT) • AWA • Banner • Banner Self-Service (Online Services) • Banner Workflow • Benny Hire • Benny Buy • Canvas (Some administrative functions not available) • Clean Address • Curriculum Inventory Management (CIM) • Degree Works (MyDegrees) • EvalS • FormFusion • MyOregonState (some links will be unavailable) • OSU Mobile (some data will be unavailable) • Schedule of Classes (New Scheduler) • TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) • Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

  2. resolved Jan 02, 2023, 07:31 PM UTC

    The upgrades were completed successfully and all systems are operating normally.

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