Oregon State University incident

Interruption to Banner, other administrative services — Saturday, May 6

Resolved after 13 hours 35 minutes, affecting Banner, on May 6, 2023.

resolved May 06, 2023, 08:36 PM UTC

This maintenance has been completed successfully and all services are operating normally.

Started
May 06, 2023, 07:01 AM UTC
Resolved
May 06, 2023, 08:36 PM UTC
Duration
13h 35m
Detected by Pingoru
May 06, 2023, 07:01 AM UTC

Affected components

Banner

Update timeline

  1. investigating May 06, 2023, 07:01 AM UTC

    University Information and Technology will be applying necessary quarterly upgrades to Banner on Saturday, May 6, between midnight and 5pm. Banner and many related administrative OSU systems will be unavailable or have limited functionality during this window. If you have any questions or concerns regarding this maintenance, please contact the Service Desk at beav.es/help or by calling 541-737-8787. The list of affected services includes: - Academic Catalog (CAT) - AWA - Banner - Banner Self-Service (Online Services) - Banner Workflow - Benny Hire - Benny Buy - Canvas (Some administrative functions not available) - Clean Address - Curriculum Inventory Management (CIM) - Degree Works (MyDegrees) - EvalS - FormFusion - MyOregonState (some links will be unavailable) - OSU Mobile (some data will be unavailable) - Schedule of Classes (New Scheduler) - TouchNet (will accept payments, however, payments will not be posted until Banner returns to service) - Applications that use API calls to obtain data from Banner will be unable to retrieve data during maintenance.

  2. resolved May 06, 2023, 08:36 PM UTC

    This maintenance has been completed successfully and all services are operating normally.

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