Oregon State University incident

DUO authentication issues with Microsoft and Office365

Resolved after 1 hour 47 minutes, on August 21, 2023.

investigating Aug 21, 2023, 03:30 PM UTC

Around 8.30am this morning, we became aware of an issue with DUO that is preventing some users from being able to authenticate to Microsoft and Office365 services. DUO is aware and is working to resolve the issue. Update: DUO has identified the root cause of the issue causing authentication errors and is working toward a resolution.

Started
Aug 21, 2023, 03:30 PM UTC
Resolved
Aug 21, 2023, 05:17 PM UTC
Duration
1h 47m
Detected by Pingoru
Aug 21, 2023, 03:30 PM UTC

Update timeline

  1. investigating Aug 21, 2023, 03:30 PM UTC

    Around 8.30am this morning, we became aware of an issue with DUO that is preventing some users from being able to authenticate to Microsoft and Office365 services. DUO is aware and is working to resolve the issue. Update: DUO has identified the root cause of the issue causing authentication errors and is working toward a resolution.

  2. resolved Aug 21, 2023, 05:17 PM UTC

    This issue has been resolved.

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